Welcome to SoftFX Water Softeners

A friendly, independent, family run business with many years’ experience in the water softening industry. We are passionate in bringing the best products, advice and service to our customers. Contact us today to discover how we can protect you, your home, and your pocket, from the damaging effects of limescale. We very much look forward to hearing from you.

Services We Offer



We offer a full range of Water Softeners, Water Filters and consumables. Get in touch to discuss which system is right for you.

Learn more


Servicing & Repairs

We offer repair and service on many makes and models of electric and non-electric Water Softeners with brand new parts supplied by the leading manufacturers.

Learn More



Our installers are fully trained and experienced in fitting your Softener. They will fit your new Softener in the most functional and compact way.

Learn More



We offer a range of 3-way taps and hard water drinking taps to compliment your brand new water softener.

Learn More



We offer a range of filters for your Water Softener system. Get in touch or click to learn more. 

Learn more



The highest quality block salt. Get in touch to order yours today or click to learn more. 

Learn more 

If you can’t find what you require on our website, please give us a call, we can generally source any customer requirements from our extensive network of suppliers. Our installers and service engineers have gained their experience through working directly with the water softening industries major players. Using industry trained knowledge, we offer supply only, supply and installation, service and repair as well as all the consumables you may need for your softener and drinking water requirements.

Get soft water in your home today!

Get in touch with us today to get a free quotation for the supply and installation of a Water Softener system for your home.

What our customers have to say


What an amazing company this is, honest and trustworthy. I had a problem with my Kinetico water softener. I was assured by other dealers I would need a replacement at great cost. I was put in touch with Jez who diagnosed and fixed the problem at a bargain price. The other companies told me that it was beyond repair, and wanted almost £2000 to replace what is now a fantastic working machine. Jez is going to come back to service a Twintec machine at my mothers house. I cannot recommend Jez and Softfx highly enough.

Paul Raymond

Kinetico Water Softener repair Hampshire


Recently had a water softener fully installed. The install was super clean & tidy.
Jez was very knowledgeable on identifying the correct softener to have and why, the price was good as well. Back to old school with personal service and not just being a number! Would defo recommend.

Darren Lewis

Water Softener Installation Hampshire


Fantastic service from Jez fixing our Twintec softener with a speedy response. The service was so professional with no hesitation.

We also receive salt blocks for our Twintec which is delivered in a timely manner and never any trouble.

Thank you once again Jez, would highly recommend you.

Louise Cleverley

Twintec Water Softener repair Hampshire


Was in two minds whether to get a water softener however am so pleased that I did. The installer, Jez, was very professional, friendly and offered good advice. The customer service has been excellent and I would certainly recommend to anyone. The results of the softener were visible almost instantly.

Joanne Renouf

Water Softener Installation Hampshire